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Verizon confirms ‘intermittent issues’ impacted customer phone calls

Verizon confirmed “intermittent issues” were⛦ affecting its network on Friday after New York residents and other East Coast customers noted they were having trouble making or receiving phone calls.

DownDetector, a site that tracks outages, noted a spike in reports beginning around 1 pౠ.m. ET. showed the reports seemed concentrated along the East Coast, with many 𒐪originating in the New York and Boston areas.

A🍬 Verizon spokesp💃erson said service was restored as of roughly 3 p.m. ET.

“Earlier this afternoon, an intermittent issue prevented some customers from making or receiving phone calls. Our network teams identified and rectified the issue, and all services have been restored,” a Verizon spokesperson said.

It’s still unclear what caused the outage or how man𓄧y customers are affected.

New York City Couܫncilman Justin Brannan was among the Verizon users who reported issues on Friday afternoon.

Downdetector Verizon outage reports
DownDetector reported a spike in outage reports around 1 p.m. ET. Down Detector
Downdetector Verizon outage map
DownDetector’s outage map showed reports were concentrated on the East Coast. Down Detector

“HEADS UP: @Verizon Wireless is experiencing a large cellular outage reportedly affecting east coast mobile device calls. Text messages seem to be working but issues making/receivinꦇg calls,” Brannan wrote on Twitter.

The company acknowled🎀ged reported issues while ꦦresponding to Twitter users who said they were experiencing problems.

“We are starting to hear some chatter about some issues in this area. We are gathering some more details,” a Verizon re༺presentative said in response to Brannan.

In New Jersey, the Monmouth County Sheriff🐷’s Office .

“Verizon is experienc🌼ing a cellular outage affecting mobile devices. For emergencꦦy calls send Text to 911 if you cannot call,” the sheriff’s office tweeted.