Thousands of Verizon users report service outage as phones are stuck in SOS mode
Verizon users across the country reported service outages Monday morning after the network experienced “an issue,” a company spokesperson told The Post.
– which provides real-time updates🌳 on Internet and phone services – experienced a spike in reports of Verizon outages around 𝐆10 a.m. There were more than 100,000 reported incidents at 11 a.m.
The outages were mostly affecting users on the East🤡 Coast, including New York, as well as the Midwest.
“We are aware of an issue impacting service for some customers,” a Verizon spokesperson told The Post in a statement. “Our engineers are engaged and we are working quickly to identify and solve the issue.”
Frustrated cell users tuඣrned to social media to report that the♎ir phones were stuck in SOS mode.
Users can tell when t꧑heir iPhone is in SOS mode because the bars in the top right co🌱rner of their screen will disappear and be replaced with “SOS.”
The feature was launched with the iPhon🍨e 14 to꧑ allow customers to make emergency calls when they are not connected to cellular service.
SOS mode🌠 only allows for calls to a local emergency number. It automatically turns off when cellular service is restored.
The only other option was for u🐼sers to manually turn on their Wi-Fi calling, which allows for calls and text messages only when the phone is connected to a Wi-Fi network.
When uꦗsers turn on Wi-Fi calling, they will b♉e asked to approve or change the home address linked to their phone in case they need to make an emergency call.
Verizon has 114.2 million ꦆsubscribers in th✤e United States.