I used Piece of Cake for my move and was genuinely impressed

I know I’m not alone in this sentiment.

There is hardly anything in this world that I dread as much as moving: the seemingly endless paperwork, organizing loads of junk you’ve accumulated over the years, packing and stacking mountains of boxes, disassembling furniture, and quivering at the idea of moving said furniture.

Add strict New York City condo rules, a tireless toddler, and an obnoxiously loud dog to the mix, and the thought of an impending move makes me want to run in the other direction. Not to mention, most charge an arm and a leg just to get you out the door. There’s one I’ve always been curious about, though. The name has a pretty good ring to it — .

Widely known for their hard-to-miss hot-pink trucks that always seem to be sauntering around the city, Piece of Cake is one of the best-known moving companies in New York and beyond. I can’t count the number of times I’ve seen its squads in action. Its ads are all over my social media, my friends who’ve used it love it, and the genius marketing had me wondering — could they turn my worst nightmare into a dream?

I’ve been burned in the past. Past movers I’ve used were hours late, bent a chair leg, and smudged walls left and right. For my last move, I resorted to renting my own U-Haul and doing it myself. Between the blood, sweat, and tears and several hours spent going up and down the elevator, I decided that would be the last time.

The whole thing was like a game of Where’s Waldo. If you look hard enough, you’ll probably spot my six-month-old baby and wiener mutt lurking between stacks of suitcases. The evidence is attached below.

To sum it all up, like most people, moving has always been my nightmare, and when I found out I’d be doing it again in March, I was at a loss for what to do or who to call. But, after exploring the and reading more gushing reviews, I decided it was time to find out.

I knew a bit about through word-of-mouth, but the website had all my other questions answered within minutes. From the site, users can explore different service types, which include same-day, next-day, and white-glove services, bin rentals, and temporary storage. While the headquarters are based in New York City, Piece of Cake’s coverage spans much of the East Coast, California, Florida, and Texas.

For pricing options, you’ll need to get a quote. The process is simple; I entered basic information, including the move date, previous and new addresses, and building access details. Then, I selected from an inventory of different items that I needed to move. I feared it would take forever to account for everything, but the site makes this task rather painless. The inventory list is organized by room, and visual graphics match up with each item, so you’ll know the difference between a dinette table and a dining table when they ask (yes, there is a difference). I had a quote sent to my email within minutes.

The company offers a transparent pricing breakdown, so you’ll know exactly what you’re paying for. Many factors are considered, from the size of your home and the value of your items to travel time, packing needs, and the number of crew members you’ll need. Of course, all moves are different, but everyone pays for a base hourly moving rate, which covers the time spent by the moving crew. Once you sign the service agreement and pay your deposit, the move is confirmed.

The next steps were easy 𓂃— confirm addresses and building details, as well as any information on COI requirements for the buildings. Piece of Cake handles the rest. After everything was accounted for, I received a two-hour arrival window for when the crew planned to start the job. My building, and many others in New York City, have their own moving rules, and when I asked for a specific time slot, Piece of Cake made it happen.

My moving anxieties typically begin in the lead-up, specifically the two weeks before, which I would reserve for taping together flimsy cardboard boxes and stuffing them with all our belongings. When Piece of Cake informed me of the plastic bin rental service, I didn’t think twice. Their bins offer double the durability without the waste. Twenty of them were delivered the day I asked for them. They were even accompanied by packing paper and tags, which made my preparation that much easier.

My move was scheduled for a Sunday morning, the last weekend of the month — what seems like it should be the busiest day to move in New🧸 York City, given rent cycles beginning at the top of the month. But the crew arrived promptly, calling me fifteen minutes before the start of the estimated arrival time with a heads up that they were en route.

I’d prepared to rush downstairs to help the crew locate the elevators and my apartment, but Ivan arrived at my door before I had the chance. He and his team already had a lay of the land, and insisted that they didn’t need a thing from me. Instead, he asked me to walk him through everything we needed to move, and he took notes as I pointed in every direction.

After that, I had one job. Sit back and relax. I’d offered to help in any way possible, but the crew didn’t want me to lift a finger. Instead of packing and stacking, my morning was spent watching a movie with my toddler. Looking back, it was one of the most relaxing Sundays I’d had in months. Around us, Ivan, Marcus, and Hector wrapped everything up, carefully packaged the delicates, and maneuvered everything through our doors.

Let me just say that I’m a bit of a perfectionist when it comes to gift wrapping — and I’ve never seen anyone swaddle up furniture and fragile items as quickly and neatly as this team. As Ivan explained to me, “We take care of everything the same way, whether it’s worth $1000 or $1”, and I couldn’t agree more. Everything was handled with the utmost care, even with a small barking dog and a troublesome toddler trying to get in their way. The crew was completely unphased, by the way.

Another Piece of Cake touch I appreciated was the level of organization throughout the process. I had less-than-friendly neighbors (hopefully, they’re not reading this), and most buildings in New York are pretty strict about keeping the halls clear. But, Piece of Cake has its strategy down. One person was up in the apartment lining everything up in the halls, someone else was sending it down, and a third person was placing it in the truck. They were so efficient that the whole apartment was cleared out before we could finish our movie.

Before we knew it, we were on our way to Brooklyn. The crew let us know when they were close, and I prepared again to micromanage the entire parking and unloading situation. But before I could even try, Ivan and the team had the truck backed up right to my building. I’m not sure how they did it, but they did, and that is not an easy feat in a place like New York City.

This is no drop-and-dump situation; Piece of Cake places everything exactly where you want it. No mess left behind. Again, I had the pleasure of sitting back and watching as everything was unwrapped and placed just where we wanted it. The team went above and beyond to ensure that I liked everything the way it was and made no fuss when I decided something didn’t look right.

Now, let’s go to the receipts. The first photo of my move was taken at 11:09 AM and the last at 2:14 PM. In a swift three hours (about the same time it takes to watch The Godfather), the crew dismantled my two-bedroom apartment and put everything back together without missing a beat. They were speedy, skilled and smiled through the whole thing. And me? I didn’t even break a sweat.

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Final Thoughts

Whether you’re doing it solo or have all the help in the world, moving can feel like a nightmare. But my experience with proved to me that the opposite can also be true. This moving service was a dream to work with, and I’m still not sure how I could have done it without them. The customer service is top-notch; I was kept in the loop through the whole process and the crew couldn’t have been friendlier.

The movers made the whole thing look easy, and I know it wasn’t. But, as skilled professionals, they understand how to work fast without compromising safety, and my perfectly preserved furniture is proof. Our needs were not just met but anticipated – from sending moving bins to adjusting the arrival window and placing items exactly where I needed them.

I think Piece of Cake may have healed my moving fear forever. They turned a typically stressful event into a surprisingly sweet experience, and for that, I’d never move with anyone else again.

How We Tested

I’ve moved many times in my life, but this was my first experience testing and reviewing a moving service and exceeded my expectations. Based on personal needs and customer feedback, I considered a few different factors in my evaluation: price, services offered, expertise and efficiency, and customer service experience.

• Price and quote transparency: The service provides transparent pricing and no hidden fees, so long as you ensure all the items in your move are added to your inventory list. A quote arrives within minutes, and no obligations are required. In-person quotes are also provided for larger moves.
• Range of services offered: Customers can select from a variety of moving services, including same-day, next-day, and white-glove moving services that can include special packaging for fragile items. There is also bin rental available and short-term storage options.
• Expertise and efficiency: The Piece of Cake team hires skilled movers who undergo additional training and truck safety courses to ensure optimal expertise. The company is fully licensed and insured and complies with New York State Transportation Law.
• Customer service experience: Piece of Cake responded to all of my requests and questions promptly and communicated with me via texting and calling to keep me up to date on the crew’s arrival time. The team was professional and helped with all my concerns.

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