customer service

Costco customers return 5-year-old mattress to wholesaler: 'Desperate times'

ꦕ A couple recently tested the limits of Costco's return policy by bringing back their five-year-old mattress that they claimed was "uncomfortable."

A popular AI chatbot has been caught lying on robocalls — telling users that it's human

“If we don’t establish a divide now between humans and AI, that dystopian future could be c🐈loser than we think.”

Starbucks customers outraged over 40-minute waits for coffee amid staffing cuts: 'Unacceptable'

In the last quarter, some 8% of Starbucks customers waited be🔯tween 15 and 30 minutes💙 for their order.

This airport hasn't lost a single piece of luggage in its 30-year history

It has won Skytrax's 2024 award for World's Best Airport for Baggage Delivery — the airport's eighth win. 🐼

Frontier Airlines clerk unleashes fury on 'involuntarily bumped' passengers after delay: 'I will call the police!'

"We've been standing here f🔴or how long, ge🐓t your s--t together,"

Targeﷺt to limit self-checkout to 10 items as stores trend away from the technology amid concerns of theft

The self-c🏅heckout change comes amid waning demand for the option post-pandemic and concerns amid surging retail theft.

Elderly US cജouple charged $8K to change flight after wife was diagnosed 𒉰with terminal cancer during trip

A vacationing New Hampshire couple was charged $8,000 to change their flight home on a New Zealand airline in the wake of learning the wﷺife had roughly four months to...

Servers blast restaurant customers who bring their own food to eat: 'Drives me nuts'

꧟ "If you're not ordering from us, it's just trespassing."

 Tipping culture is out of control — and now people are giving less than eꦍver before

US diners are far from generous when it comes to tipping service wor༒kers at restaurants, according to a new survey on US tipping culture conducted by the Pew Research Center.

McDonald's customer flips out at drive-thru window, hurls drinks at staff: 'Give me some food!'

ཧ An "erratic" man at a McDonald's drive-thru took "hangry" to a whole new level as he hurled drinks at workers and demanded that they "give me some food!" in a...🎃 

Customer caught putting own hair in food to get ﷽refund ♏

"There are people out there that are willing to put a business' reputation and staff's 𝔉jobs at risks for a $15.88 meal," the distraught pub owner said.

Is it now OK to dine and dash after waiting this long for the checꦉk? ♋

You better pay the check yourself before you wreck yourself. TikTok influence🧸r Lauren Petrosian sparked a furious debate over whether it's acceptable to dine and dash after a certain period...

Delivery driver caught dumping grocery order on the side of the road: 'I'm watching you'

The video, filmed in Wyndham Va𓄧le in Melbourne, shows a small pile of groceries dumped on the side of the road with a delivery dꦆriver hunched over the top of... 

Why women could b🍃e hurt more🌳 by AI in the workforce than men: study

Women are 1.5 times more likely than men to need to change jobs by 2030 thanks to automation by AI in the workforce, according to a study by McKinsey &... ඣ

Netflix users cancel accounts amid password sharing ban: 'The divorce is final'

Netflix may get a resounding "no" to the question: "Are you ♔still watching?"

Hairdresser sparks uproar — reveals 8 most 'annoying' customer habits

 Fed-up hair😼dressers have revealed the eight most "annoying things customers do at the hair ꦡsalon."

McDonald’s worker reve🔯als🍨 most annoying things customers do

A British McDonald’s worker has ♔revealed how one burger order baffles him when customers make the strange request.

Neiman Marcus staffers sound alarms over luxury chain firing 'greeters'

😼 So-called "service ambassadors" -- who typically had greeted customers at🔯 store entrances and helped process returned merchandise -- were laid off chainwide on Feb. 16.

I work at Dunkin’ — a 'rude' customer said I made her daughter cry

"Maybe parents should teach their kids that life isn't fair and sometimes you don't get your way. That what I was taught," one TikToker commented. ꦗ

If you call this airline's customer service helpline, you're out of luck

The airline was fined $2.2 million ꦍby🔯 the Department of Transportation earlier this month for “extreme delays” in providing refunds to customers since the beginning of the COVID-19 pandemic.