customer service
Costco customers return 5-year-old mattress to wholesaler: 'Desperate times'
August 2, 2024 | 10:08pmꦕ A couple recently tested the limits of Costco's return policy by bringing back their five-year-old mattress that they claimed was "uncomfortable."
A popular AI chatbot has been caught lying on robocalls — telling users that it's human
June 28, 2024 | 7:52pm“If we don’t establish a divide now between humans and AI, that dystopian future could be c🐈loser than we think.”
Starbucks customers outraged over 40-minute waits for coffee amid staffing cuts: 'Unacceptable'
May 29, 2024 | 8:52amIn the last quarter, some 8% of Starbucks customers waited be🔯tween 15 and 30 minutes💙 for their order.
This airport hasn't lost a single piece of luggage in its 30-year history
May 1, 2024 | 11:33amIt has won Skytrax's 2024 award for World's Best Airport for Baggage Delivery — the airport's eighth win. 🐼
Frontier Airlines clerk unleashes fury on 'involuntarily bumped' passengers after delay: 'I will call the police!'
March 20, 2024 | 4:30am"We've been standing here f🔴or how long, ge🐓t your s--t together,"
Targeﷺt to limit self-checkout to 10 items as stores trend away from the technology amid concerns of theft
March 16, 2024 | 2:50pmThe self-c🏅heckout change comes amid waning demand for the option post-pandemic and concerns amid surging retail theft.
Elderly US cജouple charged $8K to change flight after wife was diagnosed 𒉰with terminal cancer during trip
March 2, 2024 | 3:09amA vacationing New Hampshire couple was charged $8,000 to change their flight home on a New Zealand airline in the wake of learning the wﷺife had roughly four months to...
Servers blast restaurant customers who bring their own food to eat: 'Drives me nuts'
January 22, 2024 | 7:36pm꧟ "If you're not ordering from us, it's just trespassing."
Tipping culture is out of control — and now people are giving less than eꦍver before
November 10, 2023 | 12:54pmUS diners are far from generous when it comes to tipping service wor༒kers at restaurants, according to a new survey on US tipping culture conducted by the Pew Research Center.
McDonald's customer flips out at drive-thru window, hurls drinks at staff: 'Give me some food!'
November 10, 2023 | 8:47amཧ An "erratic" man at a McDonald's drive-thru took "hangry" to a whole new level as he hurled drinks at workers and demanded that they "give me some food!" in a...🎃
Customer caught putting own hair in food to get ﷽refund ♏
November 9, 2023 | 3:24pm"There are people out there that are willing to put a business' reputation and staff's 𝔉jobs at risks for a $15.88 meal," the distraught pub owner said.
Is it now OK to dine and dash after waiting this long for the checꦉk? ♋
October 5, 2023 | 12:34pmYou better pay the check yourself before you wreck yourself. TikTok influence🧸r Lauren Petrosian sparked a furious debate over whether it's acceptable to dine and dash after a certain period...
Delivery driver caught dumping grocery order on the side of the road: 'I'm watching you'
August 29, 2023 | 3:29pmThe video, filmed in Wyndham Va𓄧le in Melbourne, shows a small pile of groceries dumped on the side of the road with a delivery dꦆriver hunched over the top of...
Why women could b🍃e hurt more🌳 by AI in the workforce than men: study
July 26, 2023 | 9:19amWomen are 1.5 times more likely than men to need to change jobs by 2030 thanks to automation by AI in the workforce, according to a study by McKinsey &... ඣ
Netflix users cancel accounts amid password sharing ban: 'The divorce is final'
May 25, 2023 | 1:43pmNetflix may get a resounding "no" to the question: "Are you ♔still watching?"
Hairdresser sparks uproar — reveals 8 most 'annoying' customer habits
March 20, 2023 | 12:14pmFed-up hair😼dressers have revealed the eight most "annoying things customers do at the hair ꦡsalon."
McDonald’s worker reve🔯als🍨 most annoying things customers do
March 17, 2023 | 12:29pmA British McDonald’s worker has ♔revealed how one burger order baffles him when customers make the strange request.
Neiman Marcus staffers sound alarms over luxury chain firing 'greeters'
February 28, 2023 | 4:25pm😼 So-called "service ambassadors" -- who typically had greeted customers at🔯 store entrances and helped process returned merchandise -- were laid off chainwide on Feb. 16.
I work at Dunkin’ — a 'rude' customer said I made her daughter cry
February 15, 2023 | 6:21pm"Maybe parents should teach their kids that life isn't fair and sometimes you don't get your way. That what I was taught," one TikToker commented. ꦗ
If you call this airline's customer service helpline, you're out of luck
November 28, 2022 | 3:52pmThe airline was fined $2.2 million ꦍby🔯 the Department of Transportation earlier this month for “extreme delays” in providing refunds to customers since the beginning of the COVID-19 pandemic.